Applied Concepts
  • 30-Nov-2018 to 30-Jan-2019 (PST)
  • Richardson, TX, USA
  • Full Time

PC Support/Wireless Network Specialist

 

Job Summary:

Applied Concepts, Inc., the industry leader in police traffic radar, is seeking an honest, mature and career-oriented PC SUPPORT/WIRELESS NETWORK SPECIALIST to work in the Applied Concepts, Inc. offices in Richardson, Texas and at various customer locations.   The position requires up to 50% travel.

Applied Concepts, Inc., is a Richardson, Texas based electronics company, with 150 employees, specializing in Radar and Lidar speed measurement products and police video products. We were founded in 1977 and design, build, and sell all of our own products worldwide.

We are looking for an exceptional individual that can join our new CopTrax Video Product Team to help configure, install, and troubleshoot our new CopTrax  PC Video system that is installed on touchscreen semi-rugged laptops in Police Vehicles.  The CopTrax system uploads police video wirelessly, using 3G, 4G and WiFi technology to Microsoft Cloud Servers.  We will expect you to help continue the company's tradition of being the sales and customer service leader in our marketplace.

We will be particularly interested if:

  • You have a small company background and are used to "wearing many hats"
  • You have a great attention to detail and enjoy working under deadlines
  • You are a people person and can succeed working with others

 

Job Activities:

Reporting to the Customer Service Manager, the PC SUPPORT/WIRELESS NETWORK SPECIALIST will have the responsibility of configuring, installing and troubleshooting our new CopTrax PC Video system.  In addition to both factory and field PC software installation and imaging, driver installation and troubleshooting, the position will provide user computer help desk support and provide software and hardware training for end users. 

 If you have 3-4 years of PC hardware and software support experience and have proven skills in these areas please read on.

 

Responsibilities:

  • Factory Equipment Configuration - Factory PC software installation and imaging, driver installation, and troubleshooting.  This includes semi-rugged and rugged XP and Windows touchscreen computers.  The CopTrax PC system uses USB Cameras, GPS, Wifi, 3G, and 4G accessories and drivers. 
  • On-Site Equipment Configuration – Customer On-Site PC software installation and imaging, driver installation, and troubleshooting.  This includes semi-rugged and rugged XP and Windows computers.  The system uses GPS, Wifi, 3G, and 4G accessories and software.
  • Work directly with customer's IT organizations and/or with end users - to insure seamless integration of hardware and software into the customer's networks and/or to cloud storage.
  • Help Desk Support - Responsible for IT support of our Law Enforcement end-users.  This includes help desk functions and end-user support on the hardware and software used in the CopTrax In-Car-Video System described above.
  • IT Procedures Documentation - Document the system, IT procedures, and practices for all hardware and software applications in use.

 

Desired Skills:

  • Experience with IIS7
  • Experience with SQL Server or SQL Server Express
  • Experience with Windows Serer 2008 R2
  • Experience with Remote Access
  • Experience with remote support
  • Experience with IIS7
  • Experience with SQL Server or SQL Server Express

 

Job Requirements:

  • Two year college degree (minimum)
  • 3-4 years of practical experience
  • Strong communication skills
  • Pass a drug screening test

 

We Offer:

  • Great Job Satisfaction
  • Salary: Based on experience
  • Extensive Product Training

 

 

Company website: www.stalkerradar.com

 

Applied Concepts
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

    I agree to PrevueAPS's Applicant Information Use Policy.*
  • Sign Up For Job Alerts!

  • Share This Page
.